BPO & KPO

Business Process Outsourcing Services

We can help you save time, cut down operational cost, and optimize your business processes through a range of BPO services

In the era of changing markets, businesses need to adjust quickly according to market conditions. Those who are a part of the race are likely to take help from external source or business process outsourcing (BPO) services. They understand the requirement to focus on core business process, i.e. they require to direct the efforts on what is essential and outsource the rest.

BPO companies are playing a major role over here. Business Process Outsourcing is a strategy wherein one company hires another company also called as remote teams for performing a specific task.

Because we offer right and off-the-rack BPO services to our clients. With the flexibility of time zone and low priced plans, fusion likes to remain as a client-centric company. Moreover, India stands among the developing countries today and outsourcing to one of the developing, yet a skilled nation proves to be highly cost-saving for the client company.

Placement & Recruitment

Having the best talent is a competitive advantage in today’s demanding and complex world. Because the success of business relies upon talent, acquiring the most qualified people is increasingly competitive. To win, organizations need expertise in implementing innovative and differentiated sourcing and attraction strategies.

That’s why companies have turned to Smartouch Solutions Recruitment Process Outsourcing.  Through these regional centers we provide flexible and scalable recruitment solutions which can include anything from sourcing and selection to onboarding to find the talent you need. Built upon our deep recruitment expertise and based on rigorous processes, our innovative approach ensures the results you need — greater predictability of cost, a more efficient recruiting process, an improved candidate experience and, more importantly, improved talent quality.

Manpower Providers

In today’s changing business environment, organizations need to define their long-term and short-term manpower requirements. While some people may be required on an ongoing basis, others may be required only on project basis.We conduct preliminary interviews and shortlist candidates as per the requirement of the client. Visualizing these needs, we have structured our manpower services as…

We offer a wide range of Direct Hire services to augment the job provider’s search efforts. We conduct preliminary interviews and shortlist the candidates as per client organisation’s requirement and make arrangements for face-to-face meeting with the job provider and thus help them assess and evaluate the right candidate for the job. We specialise in providing manpower at all levels:

  • Senior Management
  • Middle Management
  • Junior Management

Contract Manpower : We specialise in providing fresh / trained manpower on contract as per the specific requirement of the client. We select and match employees to the job provider’s work and environment. These people are taken on our payroll. We pay them regular salaries with statutory benefits and handle all the legal compliances and government regulations. The client organisation just receives a single invoice every month. The contractual process is not just a one-way process; we also take the Company’s employees on our rolls if any such need arises.

Staff Training

Training is crucial for organizational development and success. It is fruitful to both employers and employees of an organization. An employee will become more efficient and productive if he is trained well.

  1. New candidates who join an organization are given training. This training familiarize them with the organizational mission, vision, rules and regulations and the working conditions.
  2. The existing employees are trained to refresh and enhance their knowledge.
  3. If any updations and amendments take place in technology, training is given to cope up with those changes. For instance, purchasing a new equipment, changes in technique of production, computer implantment. The employees are trained about use of new equipments and work methods

Business Training

It can be difficult to find the right online business training program, especially when you have to invest a significant amount of money into the program in order to see what it’s all about. Free online business training programs are a great way to see what’s available, explore various learning formats, and get your feet wet in online training before investing money in a paid program. Here are five free online training sites that not only provide an introduction to online programs but also offer a depth of information that can be invaluable to any business owner.

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